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M

2056

February 10th, 2003 06:00

e support error

​windows cannot connect to the e-support button hardware.​
​you can still access e-support by double clicking the desktop icon.​
​if restarting your system does not clear this problem,you can repair it with e-support.​
​E support​
​detail:CreateInstanceEnum()failed​

​I get the above error message every time I start my computer​
​i would like to fix the problem even if it means getting rid of the whole e-support application​
​could you please offer me any advice​

​I have tried uninstalling e support but I cant uninstall "e button drivers" (as it appears on add/remove programs)​

​it doesnt give me the option to uninstall​

​Michael Guest Australia​

​My Computer Information - General ​

​Dell Computer Corporation ​
​System Model: Dimension 8100 ​
​BIOS Version: Dell Computer Corporation XP2 ​
​Operating System ​
​Microsoft Windows XP Home Edition ​
​Version: 5.1.2600 ​
​Service Pack: 1.0
​Location: C:\WINDOWS ​
​ Capacity: 384 MB ​
​ Processor ​
​Intel(R) Pentium(R) 4 CPU 1800MHz
​Version: x86 Family 15 Model 0 Stepping 10
​Speed: 1795 MHz ​

28K Posts

February 10th, 2003 12:00

See the following message posted in the Software - Other Software forum:

http://delltalk.us.dell.com/supportforums/board/message?board.id=sw_other&message.id=25449

Steve

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